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Our veterinary team in Bonne Terre, Missouri welcomes you and your pet!

At Orchard Hills Veterinary Clinic, we welcome new clients and patients to our full-service veterinary practice serving the Bonne Terre, Desloge, Park Hills, and Farmington areas.

We know you will be very happy with our services. Our veterinarians and staff are devoted to staying on top of the latest diagnostics, treatments, and wellness programs to maintain your pet’s optimal health. Let’s work together to keep your beloved furry friend happy and healthy!

Call today to schedule an appointment!

New Client Registration

Orchard Hills veterinary services – delivered with courtesy and respect!

As a new client of our Veterinary Hospital in Bonne Terre, MO, you can expect our full attention to your pets’ needs.

1

Welcome!

When you arrive, you will be warmly welcomed into our reception area by one of our customer service coordinators. They will get you checked in and may have some paperwork for you to fill out. (Arrival 5-10 minutes prior to your scheduled appointment time will help us out with this step!) Feel free to present any of your medical records to our staff at this time so we can get our system as up to date with your pet’s history as possible. You are also welcome to grab a complimentary cup of coffee or let your pet hop onto the scale for a weight, while you wait – although we don’t anticipate it to be long!
2

Medical History

Once you and your fur baby are checked in, our staff will get you settled into one of our dog or cat specific exam rooms or our consultation/comfort room. At this point our veterinary technicians will go over several important questions with you and take a detailed history of your pet’s current medical needs. They may also take some preliminary vital signs and samples for any routine tests that may need to be performed. Please let our technician know if you’d like for your critter to stay with you during this process OR if the idea of blood, poop, and/or needles makes you squeamish, we can escort your pet to our treatment area for these services to be performed. We promise your baby will be in the best of hands if you elect to not be present during this process - we treat your pets like our own and utilize low-stress techniques for animal handling as much as possible.
3

Check Up

Our doctor will perform a thorough head-to-toe exam on your pet, addressing any specific areas of concern you may have. At this point, we may recommend additional diagnostics and/or treatments and are happy to go over pricing with you to make sure you feel totally comfortable with our plan moving forward.
4

Questions

We’re an open book! We invite you to ask any questions you may have regarding your animal’s care and/or medical condition. We will do our best to answer them as thoroughly as possible.
5

That's A Wrap

Once we’ve addressed any additional questions you may have, we’ll discuss payment and will offer to get you checked out in the exam room (we know you’ve got your hands full!) so you don’t have to worry about chasing your critter around the front desk while you check out. However, if you’d rather check out up front. we do have some handy leash hooks conveniently located to make it as easy as possible for you. Our staff might even steal a smooch or some free love from your fur baby while you’re taking care of the transaction!